FREQUENTLY ASKED QUESTIONS

Click on the question to see the answer to our frequently asked questions. Please scroll down for Bukowskis online-section.

Addresses & opening hours

Addresses and opening hours for Stockholm

BUKOWSKIS STOCKHOLM - VÄSTBERGA

OPENING HOURS Västberga:
Monday - Thursday: 10 – 19
Friday: 10 – 17
Saturday: 11 – 15

Exceptional opening hours:
May 25, closed
June 6, closed
June 22, 10-17
June 23 closed

Opening hours June 24 - Aug 18:
Mon-Fri 10-17

VALUATION & COLLECTION
FIND US
Västberga Allé 3
126 30 Hägersten, Sweden

From Midsommarkransen station

PHONE
+46 8-614 08 00 (Mon-Fri 9-17)

TELEFAX
+46 8-611 46 74

EMAIL
info@bukowskis.com

VALUATION ONLINE

BUKOWSKIS STOCKHOLM

Arsenalsgatan 2
Box 1754
111 87 Stockholm

Opening hours: Mon-Fri 9-17

PHONE
+46-8-614 08 00

EMAIL
info@bukowskis.com

TELEFAX
+46 8-611 46 74

MAP
Arsenalsgatan 2
Berzelii Park 1

Address and opening hours for Gothenburg

OPENING HOURS GOTHENBURG:

Monday-Friday: 11-17
Saturday: 11-15

Exceptional opening hours:
May 20, closed
May 25, closed
June 6, closed
June 22, 11-17
June 23, closed

Opening hours June 24 - Aug 18:
Mon-Fri 13-17

ADDRESS – FIND US
Frihamnen 16 A
417 55 Gothenburg
Sweden

Client service Sweden
+46 (0)8-614 08 00 (Mon-Fri 9-17)
EMAIL: info@bukowskis.com

VALUATION ONLINE

BOOK A HOME VISIT
+46 31 20 03 60 Home valuation

EMAIL Home valuation
goteborg@bukowskis.com

Address and opening hours for Malmö

OPENING HOURS MALMÖ

Valuation:
Monday: Valuation closed
Tuesday 13–18
Wed - Fri: 13 – 17
Saturday: 11 - 15
To collect lots:
Monday: 13 – 17
Tuesday 13–18
Wed - Fri: 13 – 17
Saturday: 11 - 15
Showroom:
Mon - Fri: 13 - 17
Sat: 11 - 15

Exceptional opening hours:
May 1, closed
May 25, closed
June 6, closed
June 23,closed (Midsummer)

Summer 24/6-18/8:
Closed on Saturdays

ADDRESS – FIND US
Carlsgatan 54
211 20 Malmö
Sweden

Client service Sweden,
please contact:

+46 8-614 08 00 (Mon-Fri 9-17)
EMAIL: info@bukowskis.com

VALUATION ONLINE

BOOK A HOME VISIT
+46 40 669 57 80 Home valuation

EMAIL Home valuation
malmo@bukowskis.com

Helsinki and pickup point in Vantaa

BUKOWSKIS ONLINE HELSINKI

Iso Roobertinkatu 4, Helsinki Map

OPENING HOURS:
To collect lots Helsinki
Monday: 13 – 18
Tuesday - Friday: 13 – 17
Valuation Helsinki
Monday - Friday: 13 – 17

EXCEPTONAL OPENING HOURS
Ascension Day 25th May: closed
Midsummer's Eve 23rd June: closed

VALUATION ONLINE

PHONE
+358-9-6689 110
PHONE HOURS
Mon - Fri 12 - 13, 15 - 17
(local time EET, EEST)

EMAIL
helsinki@bukowskis.com


VANTAA - PICKUP POINT

Vanha Porvoontie 231, building B, platform A2, 01380 Vantaa Map
Parking

Only and all transports FROM Sweden
Monday: 13 – 18
Tuesday - Friday: 13 – 17

EXCEPTONAL OPENING HOURS
Ascension Day 25th May: closed
Midsummer's Eve 23rd June: closed


BUKOWSKIS HELSINKI

Iso Roobertinkatu 12, 00120 Helsinki Map

OPENING HOURS:
Mon – Fri: 11 AM – 5 PM
Sat & Sun: Closed

EXCEPTONAL OPENING HOURS
Ascension Day 25th May: closed
Midsummer's Eve 23rd June: closed

PHONE
+358-9-668 91 10

EMAIL
helsinki@bukowskis.com

Contact information for Norrköping

NORRKÖPING AREA

ACCEPTING ITEMS FOR SALE
Please contact our home valuation below

HOME VALUATION
Rolf Lundqvist +46 (0)11-470 88 04
e-mail: rolf.lundqvist@bukowskis.com
Mats Belin +46 (0)11-473 14 35
e-mail: mats.belin@bukowskis.com

CLIENT SERVICE Sweden
+46 8 614 08 00 (Mon-Fri 9-17)
EMAIL: info@bukowskis.com

VALUATION ONLINE

BOOK A HOME VISIT
Home valuation +46 11 - 18 42 30

FOR BUYERS - BUKOWSKIS HAMMER AUCTIONS

How do I buy an an object from Bukowskis?

Bukowskis offers international fine art hammer auctions several times a year in Stockholm.
There are four ways to bid at Bukowskis.

In person - Once registred for a paddle you are welcome to bid in the salesroom. The auctioneer will announce the bids. If the object and price is right, raise the paddle. Continue until you are the only bidder remaining. The auctioneer will then bring down the gavel and you are the winner!

Online bidding - To bid in real-time online is not only easy and convenient, it has become very popular among our clients. Bid from where ever you are, but makr sure to register for an account in advance. To bid using your PC or Mac, you must have Adobe Flash 10+ installed.

By telephone - If you prefer to bid by phone, we will call you from the salesroom and bid on your behalf. To apply for telephone bidding (prior to 8 PM CET the day before the lot is hammered), please download the form below, fill in and fax (+46 (0)8 611 46 74) or mail (telefonbud@bukowskis.com) it to us along with a copy of valid identification. For Finland print this form and mail helsinki@bukowskis.com along with a copy of valid identification.

Bukowskis Sweden Phone bidding form: Swedish English
Bukowskis Finland Phone bidding form: English Finnish Swedish

Absentee bid - If your are unable to attend the auction, simply place an absentee bid at least 1 hour before the sale and we will bid on the item for you. It is easy. Just submit your maximum bid online. You can also complete the form in your sale catalogue or download a form below, fill in and fax it to client service. To find out the result, view auction results online in real-time or contact our Client Service.

Bukowskis Sweden absentee bid form: Swedish English
Bukowskis Finland absentee bid form: English Finnish Swedish

Are there any additional fees to a purchase?

All purchases at Bukowskis are charged with a buying commission and VAT. Lots are sold subject to a buyers premium of 18% on the hammer price up to SEK 10 million. If the hammer price is above SEK 10 million, the buyer’ s premium is 12% on the exceeding part. VAT will be added to the buyer’s premium. Droit de suite is a right granted to artists or their heirs, in some jurisdictions, to receive a fee on the resale of their works of art. By law, the buyer pays an artist fee for certain works of art. This fee is 5% of the hammer price, or less. For more information about this law see: www.bus.se

Buyers in Finland are charged with a buying commission of 18% + VAT 24% on the commission. Droite de Suite may be added as in Sweden, see above for more information.

How do I pay my purchase?

Payment can be made directly to the cashier or via bank transfer or credit card. Payment must be made within 8 working days of the date of auction. Once purchased, lots must be collected within 8 working days, any items not collected will be subject to a storage charge of SEK 50 per item (€ 5 for Finland) and day plus VAT. Furniture and bulky object are subject to a dubble storage fee.
Payment for purchased items cannot be made to ArtMove, only to Bukowskis.

Klarna
Payments will be made through Klarna for our private customers living in Sweden or Finland.
You will be directed to Klarna-payment service after you have clicked "To pay" on My Bukowskis and chosen an invoice for payment.
This only regards payments from private clients and up to a limit of 100.000 SEK.
Please read more here: www.klarna.com

When and where can I collect my purchase?

Items must be collected within 8 days of the auction. However, no items can be collected until full payment has been received by Bukowskis. All items (with the exception of watches and jewellery) can be collected from the day after the date of the auction from ArtMove, Frihamnsgatan 58, Magasin 6, entré 3, Stockholm. Open Mon-Wed and Fri 9 a.m. to 5 p.m., Thursdays 9 a.m. to 6 p.m. Jewellery and watches can be collected from Bukowskis, Västberga allé 3 and recalled items can also be collected here..

Payment for purchased items cannot be made to ArtMove, only to Bukowskis.

For lots that are not collected within the above time period, a storage fee of 50 kr. (incl. VAT) per lot per day will apply. The storage fee for furniture and other bulky items is double that of other lots.

For objects sold in Helsinki, all collections are made at Stora Robertsgatan 12.
After eight days, a storage fee of 50 SEK per day and object is added. VAT not included.

Who arranges transport?

Shipping arrangements is on behalf of the buyer. Bukowskis has no transport service to offer, apart from delivery to our showrooms in Stockholm, Helsinki, Gothenburg and Malmö. Transports between our showrooms leaves every week. We can keep low prices by a simple pricing model. Contact Client Services to order delivery between our showrooms. If you do not have the possibility to arrange shipping or pickup at our showrooms, you can easily obtain shipping quotes from any of Bukowskis shipping partners.

See the list of our shipping partners

Arrange home delivery: Contact specialdelivery@bukowskis.com for information on cost and booking.

Gothenburg: all pickup of purchased items is done at Bukowskis Online, Frihamnen 16 A Kajskjul 107. Weekdays 11 am - 5 pm, Sat 11 am - 3 pm

Can I cancel a winning bid?

It is never possible to cancel a winning bid. The cancellation right of 14 days according to “Distans- och hemförsäljningslagen” is not applicable for winning bids at Bukowskis. Although you can always change your bid by placing a new bid on the same item.

Due to that you always can place a bid at our offices in Stockholm, Gothenburg and Malmö.
For more information see Konsumentverket and Svensk författningssamling.

In Finland see www.kuluttajavirasto.fi

Shipping partners
Partners
ArtMove +46 (0)8-540 609 40 website (Greater Stockholm, Sweden and international)
Mail Boxes Etc +46 (0)8-454 31 90 Ext. 3  E-mail: auction@mailboxes.se Website (Greater Stockholm, Sweden and international)
Tomi Mustamäki +358 (0) 400 690 960 website (Stockholm - Finland. Approx. every other week)
MTAB +46 (0)8-54 60 01 00 website (Stockholm, Göteborg, Malmö, Sweden and international)
OC Transport +46 (0)735-33 10 24 (From Stockholm - Sweden and international)
Mailogic +46 (0)707-28 72 49 website (Sweden and international)
Maxtrans +46 (0)8-544 433 70 website (From Stockholm - Sweden and international)

FOR SELLERS - BUKOWSKIS HAMMER AUCTIONS

How much does it cost to sell through Bukowskis?

For every lot, Bukowskis charges the seller a vendor’s commission and sale-related expenses which include the cost of insuring the property while on our premises and charges for catalogue photography (= handling fee in Finland), plus VAT. A specialist will discuss these charges with you at the time of consignment.
An additional insurance fee will be charged with 1% of the hammer price. Bukowskis Market keeps all auction items insured
changes in materials such as cracks in wood etc.

Read our full terms and conditions for selling at auctions
Price list

Who takes care of transport to Bukowskis?

Shipping arrangements is on behalf of the seller.
Bukowskis has no transport service to offer, apart from delivery to our showrooms in Stockholm, Gothenburg and Malmö. Transports between our showrooms leaves every week. We can keep low prices by a simple pricing model. Contact Client Services to order delivery between our showrooms
If you do not have the possibility to arrange shipping to our showrooms, you can easily obtain shipping quotes from any of Bukowskis shipping partners.

See the list of our shipping partners

When do I receive my money after the sale?

After the auction, Bukowskis will notify the seller as to the status of each lot offered for sale. Provided payment has been received by the buyer, we will pay net sale proceeds (the hammer price less the vendor’s commission and sale-related expenses) to the seller 30 calendar days after the auction.

AUCTIONS - BUKOWSKIS HAMMER AUCTIONS

What do cataloguing terms like "efter" ("after") and "tillskriven" ("attributed to") mean?
ANDERS ZORN 1860-1920. In our opinion a genuine work by the artist.
ANDERS ZORN 1860-1920. Replik. (Replica.) In our opinion a work by the artist executed after his own original painting.
ANDERS ZORN 1860-1920. Tillskriven. (Attributed to.) In our opinion probably a work by the artist in whole or in part, but we can not fully guarantee this.
ANDERS ZORN (1860-1920). Hans ateljé. (His studio.) In our opinion a work executed in the studio of the artist, possibly under his supervision.
ANDERS ZORN (1860-1920). Hans skola eller krets. (His school or his circle.) In our opinion a work of the period of the artist showing his influence.
ANDERS ZORN (1860-1920). Hans efterföljare. (Follower of.) In our opinion a work executed in the artist's style, contemporary or of later date.
ANDERS ZORN. Hans art. (In the manner of the artist.) In our opinion a work executed in the artist's style, but of a later date.
ANDERS ZORN (1860-1920). Efter. (After.) Copy of a known work of the artist, executed by another artist.


What is an estimate?

The estimate is a market valuation of the object before the auction set by our inhouse specialists and shall only serve as a guide for the buyer. The price at which an object is eventually sold can substantially differ from the estimate price.

Making an appraisal

There are several factors and circumstances that should be considered when estimating an object. Our specialists consider quality, but also supply and demand. Different approaches are employed in investigating an object depending on its category. Generally speaking, we use three basic concepts: object, material and condition.
Object: We analyze the object in terms of composition, execution, etc. We try to identify the artist, their signature, style and expression, etc. How the subject is positioned in its social context, its provenance, etc. Material: We assess the condition of the object in terms of its material, paint layers and support material, such as if it is silver or nickel silvers, painting on canvas or wood panel etc. Condition: During examination we inspect the condition of the object. Whether there is previous damage, restoration, wear etc. and how this affects the whole object.
These elements, together with former national and international prices is what determines the value. Our ambition is always to perform an accurate valuation.

What is an accepted minimum price?

An accepted minimum price is a hidden price under which the seller will not sell the item. Bukowskis accepts bids below the accepted minimum price, but they won’t be winning bids.

What is a maximum bid?

Usually the bidding on an item takes off in the last few minutes. If you place a maximum bid you never have to worry that you will forget to bid later. You only pay as much as it takes for you to win the item, with your maximum bid as a cap.

This is how it works:

  • Enter your maximum bid, the highest amount you are willing to pay, even if it’s much more than the starting bid or the current highest bid. Our maximum bid service will bid for you, placing the smallest necessary bid at every time, up to your maximum bid amount.

  • If there are no other bids, your bid will match the starting bid. If the item has an accepted minimum price and your maximum bid is below it, your bid will be the same amount as your maximum bid. If your maximum bid is above the accepted minimum price, your bid will be the same amount as the accepted minimum price. As long as no one bids against you, your bid will remain unchanged. If you’re outbid, the bid service will place another bid according to our bid increment, as long as this doesn’t exceed your maximum bid. The new bid is always the lowest necessary for you to win the auction. If someone bids over your maximum bid you will immediately receive an email notification. You can then place a new maximum bid.

  • You can increase your maximum bid at any time, even when you have the highest bid, to ensure no one outbids you at the last minute.

  • If two bidders place the same maximum bid, the earlier bid wins.

Our most common questions and answers - Bukowskis Online

Information

-.

How do I register as your customer? - Bukowskis Online

How do I sign up for Bukowskis Online customer account?

Instructions:

  • You can register as a customer here, or by clicking on "Sign up" in the top-right corner. It does not cost anything to register.

  • Enter your personal and contact details, then click the "Register" button.

  • After you've registered at our site, an email will be sent to you. The purpose of this e-mail is to confirm that your e-mail account works.

    Open the e-mail message and click the activation link.

    If you can't find our email, please make sure it has not been delivered to your spam folder. If you still can't find the email, don't hesitate to contact our customer service.

  • When your customer profile is activated you must login and accept our Terms of use to be able to place bids in our online auctions. Click on "Sign in" and type your email address as your user name and then the password which you have chosen.
    When you have logged in, you will see your name on the upper right corner.

What can I do when I have forgotten my password?
  • Click on ”Log in”.

  • Click on ”Forgot password”.

  • Enter the emailadress you have registered with us.

  • Click ”Send”

Shortly you will recieve an email with a link to use where you can choose a new password.

How much does it cost to be a registered customer at Bukowskis Online?

Being a customer at Bukowskis Online and get items valuated or browse our archive of sold
items is totally free of charge. You only pay if you buy or sell something.

What are your terms and conditions?
Why is my account suspended?

An account can be suspended for several reasons. These are the most common:

  • You have overdue invoices.

  • You have items that haven't been collected.

  • Other reason that necessitates that we get in touch with you. Contact customer service

Use of my personal data?

Bukowskis is subject to the provisions in the Swedish Personal Data Act (1998:204), the Finish Personal Data Act (523/1999) and the Finnish Information Society Code (917/2014) regarding processing and storage of personal data. Personal data collected by Bukowskis will be used by Bukowskis to administer and control the Service, the Customer’s use of the Service, to administrate the parties’ contractual relationship and to fulfil Bukowskis’ obligations related to the auction business and under applicable law. The personal data may also be processed for market and customer analyses and statistics and for marketing purposes such as customized marketing, administration notices, product offers and newsletters. Further, the personal data may be used for invoicing and to send important information to the Customer e.g. regarding changes of applicable fees, price list, Conditions or to contact the Customer and provide information customized after the interests of the Customer. Personal data may be updated and supplemented by collecting data from private and public registers. For the above-stated purposes, personal data may be disclosed to other companies within the Bukowski group and to companies with which the group cooperates. A person who (i) does not want his or her personal data to be used for direct marketing purposes or (ii) wants to receive information or request correction of the personal data being processed by Bukowskis; shall make a written request to this effect in writing to Bukowskis.

How do I change my address, email or other information?

Do like this:

  • Log in.

  • Click on My Bukowskis here in the menu on the top right corner.

  • Click on "Profile" in the left-hand column.

  • Make your changes. If you change your email, please make certain you have entered the new one correctly.

  • Click on "Save Changes" at the bottom of the page to update your information.

  • Certain details are you unable to change due to security reasons, contact us for such changes.

Sell – Bukowskis Online

Valuation

Here you find some helpful advice about valuation.

  • For preliminary valuation please send us pictures and description by using this form: contact Please take a few extra pictures of any stamps, signatures, damages or other features that could affect the value. The sharper images, the better.
  • Do you know anything about the item's provenance please let us know. If the object is connected to a wellknown location or person it can affect the value significantly.
  • Our experience is that a too high accepted minimum price inhibits the bidding, please ask our assessors for advice.

You are always welcome to visit us with items you want to get valuated and sold on auction. You never need to make an appointment, our assessors are always here! We recommend that you always contact us beforehand for a valuation, especially regarding bulky or heavy items. You can take pictures of your items and send them to us by using this form: contact

  • If you come with a full van or several boxes of items it may be a good idea to contact us beforehand so we can assist you better by having assessors ready.
  • If you use a shipper/representative to deliver your items to us, please contact us first by phone or e-mail to ensure that we accept these items to be auctioned on Bukowskis Online.

NOTE! Normally we do not have possibility to assist with unloading and carrying for example heavy furniture.

If you need a valuation of an entire home you can contact us beforehand for a possibility of a home-valuation. You can read more here: home valuation
* Our home assessors will gladly receive pictures of the objects in advance of a visit in order to provide you with the best possible valuation.

Regarding Sweden
Representatives leaving items for sale on behalf of someone else to our Swedish auction houses need to present paper of authorization and sellers identification or copy of identification.
Paper of authorization need to contain sellers name and signature.

Please note that items made after 1947 in rosewood only will be sold by us if the item is accompanied by the proper Cites-permit from Jordbruksverket. You will find Jordbruksverkets application forms here:

Form 1
Form 2
Form 3

Norrköping
Please contact home valuations in Norrköping, our home appraisers will always be available for valuations and leaving items for sale also in the future.

Regarding Finland:
Please NOTE! In Helsinki, Finland are all JEWELLERY and WRISTWATCHES valuated (and collected) at Bukowskis, Iso Roobertinkatu 12

What is the estimate of a market valuation based on?

Making an estimation

There are several factors and circumstances that should be considered when estimating an object. Our specialists consider quality, but also supply and demand.

Different approaches are employed in investigating an object depending on its category. Generally speaking, we use three basic concepts: object, material and condition.

Object: We analyze the object in terms of composition, execution, etc. We try to identify the artist, their signature, style and expression, etc. How the subject is positioned in its social context, its provenance, etc.

Material: We assess the condition of the object in terms of its material, paint layers and support material, such as if it is silver or nickel silvers, painting on canvas or wood panel etc.

Condition: During examination we inspect the condition of the object. Whether there is previous damage, restoration, wear
etc. and how this affects the whole object.

These elements, together with former national and international prices is what determines the value.

Our ambition is always to perform an accurate valuation.

Where can I get my items valuated?

You are always welcome to meet our assessors and leave your items to be sold in our auction houses in Stockholm, Gothenburg, Malmö and Helsinki.
Adresses & Opening hours

Norrköping, Sweden:
Please contact home valuations in Norrköping; our home appraisers are available for valuations and leaving items for sale.

Home valuation department - Norrköping:
Rolf Lundqvist +46 (0)11-470 88 04
e-post: rolf.lundqvist@bukowskis.com
Mats Belin +46 (0)11-473 14 35
e-post: mats.belin@bukowskis.com

Finland
Please NOTE! In Helsinki are all jewellery and wristwatches valuated at Bukowskis, Iso Roobertinkatu 12.

How much does it cost to sell through Bukowskis Online?
How long does it take you to publish an item I want to sell? Why have only some of my items been published?

It will usually take us about 1 - 3 weeks to publish an item. Items are continually published after being catalogued and photographed.

What happens if my item is not sold?

We will publish all items three times and will allow seven days to pass between each time.
If item is not sold, we do not charge anything.

What do the terms like "estimate" and "accepted minimum price" mean?

The estimate is a market valuation of the object before the auction.The price at which an object is eventually sold can substantially differ from the estimate price.

An accepted minimum price is a hidden minimum price under which the seller will not sell the item.

For buyers - Bukowskis Online

How do i find items at Bukowskis online?

There are several ways to find items you are interested in. I all depends on which way suits you the best.

Browse by category

On top of the first page you find our categories. Here you simply click a category and then you can either narrow down to sub categories or browse through the items.

You write the name of the item you search for and the click Search item. Then you can browse through the search results. Try not to use too many words since this can return to many or too few results.

You can when you are logged in save your search in your profile and receive a daily email with new items that match the criteria in the search. The button to save your search you find at the end of the search-result.

Saved searches can be edited and removed when logged in on My Bukowskis - Saved searches.

How do I bid?

To participate on our online auctions, you must first register as our customer here and accept our Terms of use. This takes only couple of minutes.
You must log in to place bids if you already have registered as a customer. Please note, that all bids are binding.

  • Place your maximum bid by writing the amount into the "Bid" field to the right on the item page. Then click the "Place bid" button. Please confirm your bid after double-checking the amount, currency and the location of the item.

Our maximum bid service will bid for you, placing the lowest necessary bid at every time, up to your maximum bid amount. Read more about bidding service.

  • You should now see a confirmation that your bid has been placed and if you lead the auction or not. You can immediately place a new bid, if your bid is not the leading bid or the reserve price is not met.

  • The ending time is extended by 3 minutes if a bid is placed when it is less than 60 seconds left of the auction. E.g. if you bid with 30 seconds remaining, the auction is extended so that 3 minutes and 30 seconds remain. This gives everyone the chance to place their bids.

How do maximum bids and automatic bidding service work?

Often the bidding-war starts at the very last minutes of an auction. If you place a maximum bid you never need to worry about missing out on an interesting item. The automatic bidding service will only bid exactly the amount needed to win the auction, up to your maximum bid.

This is how it works:

  • Enter the maximum bid you are willing to place for the item in question. If you place a bid higher than the lowest possible according to bid increment the maximum bid service is automatically activated.

  • In case your maximum bid would be outbid by another bidder, we will let you know by email. You can then choose to place a new bid.

  • If two bidders place a maximum bid on the same amount, the first bid registered will win auction.

  • Should your maximum bid be the same as or lower than the accepted minimum price your maximum bid will be placed at once. The maximum bid service is trying to win the auction and must exceed the accepted minimum price in order to do so.

  • A maximum bid can be lowered to the next lowest bid-increment allowed. The leading bid will not be affected.

What happens if I am outbid?

If someone places a higher bid than yours you will receive an e-mail informing you of the new highest bid.

Remember you can place a higher maximum bid early and increase your chances to win.

Which are the bid increments for online auctions?

CURRENCY SEK (Sweden)

Current leading bid Increment
300 SEK – 999 SEK 50 SEK
1.000 SEK – 1.999 SEK 100 SEK
2.000 SEK – 9.999 SEK 200 SEK
10.000 SEK – 19.999 SEK 500 SEK
20.000 SEK – 39.999 SEK 1.000 SEK
40.000 SEK – 2.000 SEK

CURRENCY EUR (Finland)

Current leading bid Increment
30 € – 99 € 5 €
100 € – 199 € 10 €
200 € – 999 € 20 €
1000 € – 1999 € 50 €
2000 € – 3999 € 100 €
4000 € – 200 €
What does it cost to buy through Bukowskis online?

Please see our fees.

Payment– Bukowskis Online

When do I pay and how do I collect?

NOTE! We do not accept cash payment, you can pay with all major bank cards and foreign credit cards except American Express.

Bukowskis Market Sweden and Bukowskis Market Finland

We do not accept American Express or Diners, but you can pay with all major bank cards and foreign credit cards.

Payment

You can also pay to our bank account using reference-number. Please see the invoice for the bank account number (IBAN and BIC when paying from abroad) and reference number.
(No account information on the invoice for private clients domiciled in Sweden or Finland under the limit of 100.000 SEK. Please see information for Klarna below)
Normally it takes about 3 bank days for us to receive payment if you pay with bank transfer. Payment from abroad can take up to 5 bank days.

About terms

Collection of items can be made only when Bukowskis Market has received full payment or method of payment is chosen at Klarna.

Choosing of payment method at Klarna or payment and also collecting/transportorder has to be made within 7 days after the auction has ended.

You can pay as card payment under My Bukowskis or at the auction house (payment to the cashier only in the same country the item was purchased from).

NOTE: Since we do not accept payment of items purchased in Sweden in our showroom in Helsinki or items bought in Helsinki in our showroom in Sweden, please pay via "My Bukowskis" or bank transfer. The same applies to shipments between countries. We apologize for the inconvenience.

Klarna
Payments will be made through Klarna for our private customers domiciled in Sweden or Finland.
You will be directed to Klarna-payment service after you have clicked "To pay" on My Bukowskis and chosen an invoice for payment.
This only regards payments from private clients and up to a limit of 100.000 SEK.
Please read more here: www.klarna.com

How do I pay my invoice?

Klarna
Payments will be made through Klarna for our private customers domiciled in Sweden or Finland up to a limit of 100.000 SEK.
You will be directed to Klarna-payment service after you have clicked "To pay" on My Bukowskis and chosen an invoice for payment.
Depending on the chosen payment method you might still have a debt to settle with Klarna, even if your invoice is marked as paid at Bukowskis.
Please read more here: www.klarna.com
Please note, when making payment via Klarna, that the address for home delivery must be the same as your invoicing address at Klarna.

Credit / Debit card

The easiest and fastest way for you to pay bills on Bukowskis Market is by card under “My Bukowskis”. You can pay several invoices simultaneously.

On your own page My Bukowskis you can find all invoices. You see "My Bukowskis" also by clicking your name on top of our website.

Do like this to pay:

  • Go to your own pages "My Bukowskis" (requires logging in).
  • Choose "To pay"
  • Select by marking which invoice or invoices to pay.
  • Click "Pay the selected bills".
  • Click "Pay by card".
  • Enter your card details and follow the instructions. Please press the button only once when you confirm your payment.

You can also pay as card payment to our cashier latest on expiry date, if you pay in the same country you have purchased your item.

Cash-payment

NOTE! We DO NOT accept cash payment.
For security-reasons we can no longer accept cash payments.



FOR PAYMENT OF PURCHASES MADE ON BUKOWSKIS MARKET SWEDEN:

We do not accept American Express or Diners.

Bankgiro

You can also pay to our Bankgiro using OCR-number:

BG 314-5778
OCR Your invoice-number

You can find the invoice-number on My Bukowskis.

Payment from outside SWEDEN

When paying from outside Sweden, transfer the money to SEB and use BIC & IBAN.

BankSEB
Account-number5240-1007032
Adress SEB
Nybrogatan 39
SE-102 48 Stockholm
BIC-adressEssesess
Telex2500 Essebs
IBANSE1350000000052401007032

Note: Do not forget to use your invoice-number as a reference.

Collection of items can be made only when Bukowskis Market has received payment.
Payment from abroad can take up to five (5) bank days. Normally it takes about 3 bank days for us to receive payment if you pay with bank transfer.



FOR PAYMENT OF PURCHASES MADE ON BUKOWSKIS MARKET FINLAND:

We do not accept American Express or Diners.

Banktransfer and payment from outside FINLAND (International bank transfer)

BankSKANDINAVISKA ENSKILDA BANKEN AB
AddressUnioninkatu 30
00101 Helsinki
Finland
BICESSEFIHXXXX
IBANFI1833010001144625

Note: Do not forget to use your invoice-number as a reference. You can find the invoice-number on My Bukowskis.

Collection of items can be made only when Bukowskis Market has received payment.
Payment from abroad can take up to five (5) bank days. Normally it takes about 3 bank days for us to receive payment if you pay with bank transfer.

How do I pay a finnish invoice if I live in Sweden/abroad or a swedish invoice if I live in Finland/abroad?

Invoices can be payed in several ways.
On My Bukowskis you can easily pay by card and we will receive your payment immediately.

For international payments, please use the BIC and IBAN specified on the invoice.
Always specify your payment with the invoice number as payment reference.

Payments will be made through Klarna for our private clients domiciled in Sweden or Finland.
You will be directed to Klarna-payment service after you have clicked "To pay" on My Bukowskis and chosen invoices.
Please note, that depending on the chosen payment method you might still have a debt to settle with Klarna, even if your invoice is marked as paid at Bukowskis.
Please read more here: www.klarna.se or www.klarna.fi

More information on FAQ and "Payment": "How do I pay my invoice?"

How can I see if Bukowskis Online has received my payment?

You can check if we have received your payment on My Bukowskis (you must be logged in).
Please see sections Paid/To pay.
Normally it takes about 3 bank days for us to receive payment if you pay with bank transfer. Payment from abroad can take up to five (5) bank days.

Payments will be made through Klarna for our private customers domiciled in Sweden or Finland.
Please note! Depending on the chosen payment method you might still have a debt to settle with Klarna, even if your invoice is marked as paid at Bukowskis.
You will be directed to Klarna-payment service after you have clicked "To pay" on My Bukowskis and chosen invoices.
Please read more here: www.klarna.com

Collection of items can be made only when payment method is chosen at Klarna eller Bukowskis Market has received your complete payment.

Transportation & Collection - Bukowskis Online

Do you have Home Delivery?

We supply Home Delivery services, both to your door or agents in your area. Easily, safely and affordably home to addresses in Sweden and Finland (NOTE, does not apply to items bought in Finland (price in EUR))
.
The shipping terms

Home Delivery is conveniently ordered from My Bukowskis after you win an auction. Please note, that the item must be paid (or method of payment be chosen when using Klarna) before it is possible to book a delivery, regardless which form of transport you choose.
Customer service or our other personnel can not book a delivery for you.
Applies for our private customers domiciled in Sweden or Finland: Please note, when making payment via Klarna, that the address for home delivery must be the same as your invoicing address. An item can only be delivered to the address you are registered.

Items will remain at the third party collection/delivery point for 14 days. After this the parcel will be returned to the sending Bukowskis Market office. Any fees for the return will be charged to you by invoice. Presently we can not offer a new home delivery after an item has been returned.
A friend or an agent can collect your item, the person collecting needs both your and own id.

For insurance reasons we are also unable to offer home delivery on items worth over SEK 100 000. These transports can be booked by contacting specialdelivery@bukowskis.com

An item sent as a parcel is delivered to agents 1-5 business days after it has left our auction house. Larger items for home delivery are delivered at the time agreed upon by you and the transport partner.
At My Bukowskis you can track your parcels.

The delivery time between our auction houses is up to about 3 weeks.
Combined shipping of items is not a service we are able to offer, even if they are located on and bought from the same auction house.

The item is damaged. How do I return it?

You shall, in immediate connection with the collection or the receiving of the item, carefully inspect the Item in order to verify that the Item is not damaged. Upon collection of the item from Bukowskis or a third party you shall carefully inspect that the packaging/wrapping is intact and without any damages. Damages and defects shall be noted on the consignment note provided by the external carrier or collection/delivery point.

The shipping terms can be found here: The shipping terms

There were items missing in my delivery, what do I do?

After the delivery has left our auction house, it is our transport partner that is fully responsible for the item, please click here without delay to first contact our transport partner MTAB

The wrong item was delivered, what do I do?

Please click here without delay to contact our transport partner MTAB

Can I get items transported to my door?

We offer Home Delivery, both to your door or agents in your area. Easily, safely and affordably home to addresses in Sweden and Finland.
Home Delivery is conveniently ordered from My Bukowskis after you win an auction.
(Please note, when making payment via Klarna, that the address for home delivery must be the same as your invoicing address.)

We do not handle packaging and packing of objects to be sent by other carriers because of the risk of damages. The handling of the objects during transport vary between different carriers, and the packaging and packing has to be therefore handled by the transport company to ensure that objects are not damaged or broken in transit.

SWEDEN

For a other deliveries to your door or to other destinations here is a list of carriers in Sweden:

To dial Sweden from abroad:
Dial +46 followed by the city code or cellphone prefix where you drop the leading 0, dial the remaining digits.
(City codes for Stockholm is 08, Göteborg/Gothenburg 031, Malmö 040 and Norrköping 011)

ArtMove08-450 44 60website(Greater Stockholm, Sweden and international)
Mail Boxes Etc 08-454 31 90 #3 fax: 08-411 70 15 e-mail: auction@mailboxes.se(Greater Stockholm, Sweden and international)
Rapido08-733 50 00(Greater Stockholm)
Mex08-668 33 00(Greater Stockholm)
MTAB08-54 60 01 00 website(Stockholm, Gothenburg, Malmö, Sweden and international)
TransArt08-55 65 18 00, 031-52 71 20 website(From Stockholm and Gothenburg - Sweden)
Mailogic070-728 72 49 website(Sweden and international)
Timrå Express060-120 800 website(Kiruna - Stockholm - Gothenburg Weekly)
Transportbyrån08-207555 home(Copenhagen-Malmö-Falkenberg-Gothenburg-Stockholm regularly)
Klas Hansson Åkeri AB0414-41 42 40 website(Sweden and international)
JH Transport ApS045 4373 5555 website(Sweden and international)
Östervärns Express ABe-mail: info@ostervarnsexpress.se(Malmö-Gothenburg-Malmö and surrounding areas)
Karlstad Express054-85 35 90 website(Karlstad, Gbg, Malmö, Borås, Halmstad)
Röde Orm Antik Servicee-mail: johan.westrell@tele2.se /0708 25 38 70(Copenhagen-Malmö-Gothenburg-Stockholm)
Flyttfabriken AB08-515 100 99 website(Stockholm and surrounding areas)
Rare Species Oy+7 812 702 81 92 website(Stockholm, Helsinki, Russia and Europe)




FINLAND

For posting or a delivery to your door in Finland here is a list of carriers :

To dial Finland from abroad:
Dial +358 followed by the city code or cellphone prefix where you drop the leading 0, dial the remaining digits.

Transport Mustamäkiwebsite0400-690 960Helsinki, Southern Finland
Mustamäkiwebsite0400-690 960Collects, packs and posts
Tavarataksit A.S.A.P -Yhtiötwebsite09-838 7600Helsinki-area, Finland, ask about packing
Alfa Movingwebsite0207 931 100
Finland and international
Rare Species Oywebsite+7 812 702 81 92
Stockholm, Helsinki, Russia and Europe

Contact us here if you do not find a suitable finnish courier/carrier.

How do I send my auction items abroad?

We offer Home Delivery, both to your door or agents in Sweden and Finland.
Home Delivery is conveniently ordered from My Bukowskis after you win an auction.

We can also not assist with packing when goods are to be shipped with another shipping firm due to the risk for damages.

The handling of goods differs a lot between shipping firms and therefore the packing has to be handled by the shipping firm.

EXPORT OF CULTURAL OBJECTS
NOTE! According to the Swedish Act on Restrictions to the Export of Cultural Objects (1988:950), export license is required for the export of certain cultural objects from Sweden. According to the Finnish Act on Restrictions to the Export of Cultural Objects 115/1999, export license is required for the export of certain cultural objects from Finland to other Member States of the European Union and for the export from the territory of the Community. In addition to what is prescribed in these Acts, the provisions of Council Regulation (EEC) No 3911/92 on the export of cultural goods shall be in force regarding the export of cultural objects from the European Community. It is the Customers responsibility that these permits are obtained.

For more information about Export of Cultural Objects from Sweden, please see:
Swedish National Heritage Board

SWEDEN
For transportation questions or quotes you can contact for example the following companies in Sweden:

To dial Sweden from abroad:
Dial +46 followed by the city code or cellphone prefix where you drop the leading 0, dial the remaining digits.
(City codes for Stockholm is 08, Göteborg 031 and Malmö 040)

ArtMove08-450 44 60 website(Greater Stockholm, Sweden and international)
Mail Boxes Etc+46 8 454 31 90 #3 and fax +46 8 411 70 15
e-mail auction@mailboxes.se
(Greater Stockholm, Sweden and international)
Packman+45 36 72 15 00 website(Nordic countries, Europe and all international/overseas)
MTAB08-54 60 01 00 website(Stockholm, Gothenburg, Malmö, Sweden and international)
OC Transport0735-33 10 24(From Stockholm - Sweden and international)
Mailogic070-728 72 49 website(Sweden and international)
Detlef Schneider+49 176 8318 5392 / 0706-487808 website(From Sweden to Germany and Austria)
Rare Species Oy+7 812 702 81 92 / e-mail:info@rare-species.com (Russia and International)
Note! open 9:30 - 18:30 UTC +3
JH Transport ApS045 4373 5555 website(Denmark, Sweden and international)
Rare Species Oy+7 812 702 81 92 website(Stockholm, Helsinki, Russia and Europe)



FINLAND

For transportation questions or quotes you can contact for example the following companies in Finland:

Transport Mustamäkiwebsite+ 358 (0)400-690 960International in co-operation with ArtMove
Mustamäkiwebsite+358 (0)400-690 960Collects and packs.
Ask about posting to abroad.
Beweshipwebsite+358 20 7857 500International
Alfa Movingwebsite
+358 (0)207 931 100
International
Nurminen Logisticswebsite+358 (0)10 545 00International
Rare Species Oywebsite+7 812 702 81 92
Stockholm, Helsinki, Russia and Europe

To dial Finland from abroad:
Dial +358 followed by the city code or cellphone prefix where you drop the leading 0, dial the remaining digits.

If you don't find a shipper for your item from Finland to abroad , please contact us here.


Can I order transport or home delivery myself?

Of course it is possible!
Please order transport and home delivery by yourself on My Bukowskis after you have won an auction.
We recommend that you order immediately after you win an auction. That way you can avoid possible storage-fees.
Ordered transport will be handled after we have received the payments for the item and transport.
You can also organize transport through an extern transport company. Please note that Bukowskis Market does not handle packaging of items sent by other carriers.

How can I see if my item has arrived after transport ?

Transport between auction houses:
The delivery time between our auction houses is 1-2 weeks. We notify you by e-mail when item is in destination at our pickup-point.

An item which is sent as a parcel to agents in Sweden and Finland:
An item sent as a parcel is delivered to agents about 1-5 business days after it has left the auction house.
At My Bukowskis you can track your parcels. Ordered transports on larger home delivieries are kept at Bukowskis until delivery is made.

Home delivery in Sweden and Finland :
Larger items for home delivery are delivered at the agreed upon time. Expect a delivery time of about 5 business
days for items bought in and delivered to an address in the same city. You receive sms when the item has arrived.

Please note: All ordered transports will be handled after we have received the payments for the item and transport.

Can someone else collect my item at a Bukowskis office?

Absolutely.

The person that collects your item needs to have the invoice-number (and item number) as reference.

Please NOTE! Agent´s or shipper´s personal identification and the buyer´s ID or a paper copy of buyer´s ID is also always required before we can hand over the item.

Bukowskis Mobile App

Bukowskis app for iPhone

Search for items and place a bid on our online auctions directly in your mobile, and follow the bidding in realtime. You can also browse our categories to find out more about the items. When you find something interesting you can recommend it to a friend!

• Save your search and we send you an email when new items come in. Simple and convenient, we keep track for you!
• Add items as favorites and be reminded before the auction ends. Don’t forget your favorite item!

Download our app for free from App Store

Auction terms

What are the storage days?
  • Storage days mean the days Bukowskis Market will store the item after you have won an auction. Every item has seven (7) free storage days.
  • The won item shall be collected within seven (7) calendar days after an auction.
  • If the item is not collected in accordance to the terms and conditions, Bukowskis is entitled to charge a storage fee according to our price list.
What is an estimate?

The estimate is a market valuation of the object before the auction set by our inhouse specialists and shall only serve as a guide for the buyer.

The price at which an object is eventually sold can substantially differ from the estimate price.

What is an accepted minimum price?

An accepted minimum price is a hidden minimum price under which the seller will not sell the item. Bukowskis Online
accepts bids below the reserve bid, but they won't be winning bids.

The accepted minimum price does usually never exceed 80% of the estimate
and cannot be lower than 300 SEK / 30 €, that is our starting bid.

This relation between the accepted minimum price and the estimated price does not apply when selling jewelry, wrist watches and pocket watches, and the accepted minimum price is set together with an appraiser or a specialist regarding this type of items.

What is a maximum bid?

Usually the bidding on an item takes off in the last few minutes. If you place a maximum bid you never have to worry that you will forget to bid later. You only bid as much as it takes for you to win the auction, up to your maximum bid.

This is how it works:

  • Enter your maximum bid, the highest amount you are willing to pay, even if it's much more than the starting bid or the current highest bid.

  • Our maximum bid service will bid for you, placing the smallest necessary bid at every time, up to your maximum bid amount.

  • If there are no other bids, your bid will match the starting bid.

  • If the item has a reserve price and your maximum bid is below it, your bid will be the same amount as your maximum bid. If your maximum bid is above the reserve price, your bid will be the same amount as the reserve price.

  • As long as no one bids against you, your bid will remain unchanged.

  • If you're outbid, the bid service will place another bid according to our bid increment, as long as this doesn't exceed your maximum bid. The new bid is always the lowest necessary for you to win the auction.

  • If someone bids over your maximum bid you will immediately receive an email notification. You can then place a new maximum bid.

    You can increase your maximum bid at any time, even when you have the highest bid, to ensure no one outbids you at the last minute.

    A maximum bid can be lowered to the next lowest bid-increment allowed. The bid already placed is not affected.

  • If two bidders place the same maximum bid, the earlier bid wins.

What is resale right (Droit de suite)?

Droit de suite is a right granted to artists or their heirs, in some jurisdictions, to receive a fee on the resale of their works of art. By law, the buyer pays an artist fee for certain works of art. This fee is 5% of the hammer price, or less.

For more information about this law:

in Sweden see: BUS

in Finland see: Kuvasto

What is ending time?

The ending time is extended by 3 minutes if a bid is placed when it is less than 60 seconds left of the auction. E.g. if you bid with 30 seconds remaining, the auction is extended so that 3 minutes and 30 seconds remain. This gives everyone the chance to place their bids.

If you place a maximum bid with the highest amount you're willing to bid, you have smaller risk to be outbid in the last minutes.

What do cataloguing terms like "efter" ("after") and "tillskriven" ("attributed to") mean?
ANDERS ZORN 1860-1920. In our opinion a genuine work by the artist.
ANDERS ZORN 1860-1920. Replik. (Replica.) In our opinion a work by the artist executed after his own original painting.
ANDERS ZORN 1860-1920. Tillskriven. (Attributed to.) In our opinion probably a work by the artist in whole or in part, but we can not fully guarantee this.
ANDERS ZORN (1860-1920). Hans ateljé. (His studio.) In our opinion a work executed in the studio of the artist, possibly under his supervision.
ANDERS ZORN (1860-1920). Hans skola eller krets. (His school or his circle.) In our opinion a work of the period of the artist showing his influence.
ANDERS ZORN (1860-1920). Hans efterföljare. (Follower of.) In our opinion a work executed in the artist's style, contemporary or of later date.
ANDERS ZORN. Hans art. (In the manner of the artist.) In our opinion a work executed in the artist's style, but of a later date.
ANDERS ZORN (1860-1920). Efter. (After.) Copy of a known work of the artist, executed by another artist.

Other

What is CET, CEST, EET, EEST etc?

These are names of the time zone that a time is given in. We specify the time zone to avoid misunderstandings about when an auction ends.

CET (Central European Time, UTC +01:00) is Swedish standard time.

CEST (Central European Summer Time, UTC +02:00) is Swedish daylight saving time.

EET (Eastern European Time, UTC +02:00) is Finnish standard time.

EEST (Eastern European Summer Time, UTC +03:00) is Finnish daylight saving time.

What is BankID (Sweden)?

BankID is an electronic ID which you use to prove your identity and to sign electronically on the Internet.
(Sweden)

Where can I get a BankID (Sweden)??

Contact your bank to get help with this.

For technical support on your BankID
https://support.bankid.com/sv/felavhjalpning/teknisk-support
Or contact your bank.
(only Sweden)

Cancellation Right - Bukowskis Online

Cancellation Right

The Swedish Act (2005:59) on Distance Contracts and Off-Premises Contracts is applicable to purchases of items through online auctions. 14 days applies to the winning bid on online auction.
See terms of use and Conditions of sale online.

To cancel your purchase, please click the “To cancellation right” link on this page: Customer service. This will redirect you to your My Bukowskis account where you can cancel your purchase.

More information about the right to cancel your purchase can be found in the Conditions of purchase online auctions, point 7, Withdrawal.